When do I get my money?
Two days, straight to your bank, automatically. You never have to request a payout.
Do my clients need an account?
No. They sign in with their email — that's their account. No app, no password, nothing to
download. A phone number is optional (only if they want text reminders).
What if I don't want to charge someone?
Every charge has a waive button. Stuff happens, and the app shouldn't be the one deciding.
What's the cancellation policy?
Cancel more than 24 hours ahead and nothing is charged. Inside 24 hours, or a no-show, is a late cancellation fee of the full session price — and if someone from the waitlist takes the freed slot, that fee still stands. There's no reschedule: to change a time, the client cancels and books again.
What does it cost to start?
Free to join and schedule. No monthly. If you turn payments on, you pay a small locked-in slice of what you collect — only when you actually get paid. Card processing is Stripe's, paid to Stripe. A month you don't work costs nothing.
Do classes and events cost more?
Classes are the same as your one-on-one rate — no surprise. A one-time event has a small launch fee (1% of the full house, $25–$200) plus 1.5% as tickets sell, and your money lands as people buy, not after the event.